Problem Solving
Live!8D
Identify root causes, manage corrective actions, and prevent recurring issues with a configurable 8D problem-solving solution. Live!8D helps teams standardize investigations, collaborate across departments, track progress, and maintain complete problem-solving records.
Trusted by Quality-Driven Organizations
Structured problem solving, built around your workflow
Live!8D is a configurable problem-solving solution within the Live!QC ecosystem, helping teams identify root causes, manage corrective actions, and prevent recurrence.
Configurable
Framework
Build an 8D process that matches your organization’s quality procedures without being restricted by fixed templates.
Comprehensive
Investigation
Capture problem details, containment actions, root cause analysis, corrective actions, validation, and closure evidence in one structured workflow.
Collaborative
Workflows
Distribute disciplines and activities to responsible users and teams, ensuring clear ownership, timely action, and effective cross-functional collaboration.
Structured problem solving, fully tailored to your workflow
Manage investigations, root cause analysis, and corrective actions in one configurable platform designed for faster resolution, complete traceability, and sustainable improvement.
Configurable Problem Solving for Modern Enterprises
- Custom discipline templates: Configure 8D disciplines and data requirements to match your problem-solving methodology.
- Flexible data capture: Define custom fields, attributes, and information requirements for different problem types.
- Configurable workflows: Adapt approval stages, assignments, and process flows to your internal quality procedures.
- Standardized problem solving: Maintain investigations while allowing flexibility for different business requirements.
- Structured problem investigation: From initial identification through containment, analysis, corrective action, and closure.
- Root cause documentation: Capture investigation findings, analysis results, and information in a structured format.
- Visual evidence: Attach photographs, inspection images, defect samples, and supporting documentation to relevant disciplines.
- Validation & closure: Document corrective-action validation and closure evidence to ensure solutions are effective.
- Clear responsibility: Assign disciplines, tasks, and corrective actions to specific users, departments, or teams.
- Action tracking: Establish responsibilities and timelines to ensure corrective actions progress as planned.
- Approval management: Configure review and approval processes according to organizational requirements.
- Real-time visibility: Monitor ownership, completion status, pending activities, and overall investigation progress.
- Comprehensive 8D reports: Generate structured reports covering investigations, findings, actions, evidence, and closure.
- Complete problem history: Maintain a centralized record of completed problem-solving activities.
- Audit-ready documentation: Keeps investigation and corrective-action records organized and accessible.
- Organizational knowledge base: Reuse previous investigations and lessons to support improvement and prevent recurrence.
Live!8D is a structured problem-solving module within Live!QC Tools that helps organizations investigate quality issues, identify root causes, implement corrective actions, and prevent recurrence using the 8D methodology. It standardizes the entire problem-solving process while improving collaboration and traceability.
Yes. Live!8D offers fully configurable discipline templates, attributes, workflows, and approval processes. Organizations can tailor the 8D process to align with their internal quality procedures and customer-specific requirements.
Absolutely. Live!8D allows users to include both externally sourced images and images available within the Live!QC Tools environment. Supporting documents and visual evidence can be attached to each discipline, providing better context for investigations and improving communication among cross-functional teams.
Each 8D discipline can be assigned to individual users or departments with defined responsibilities. The system enables real-time tracking of task completion, pending activities, and overall investigation status, while comprehensive reports provide complete visibility from issue identification through corrective action and closure.
Structured. Collaborative. Effective.
Live!8D helps organizations standardize problem-solving activities through configurable discipline templates, collaborative workflows, visual evidence management, status tracking, and comprehensive reporting—enabling faster resolution, stronger corrective actions, and continuous improvement across the enterprise.
