Issue Tracking & Management
Issue Tracking & Management for Manufacturing Quality
Track and manage issues across your manufacturing operations in one centralized platform. Live!Issue helps quality teams capture, assign, track, and resolve production defects, inspection findings, supplier issues, and process deviations with complete visibility.
Trusted by Quality-Driven Organizations
Flexible Issue Management. Complete Traceability.
Live!Issue provides a centralized platform to capture, manage, and resolve different types of quality and operational issues through configurable forms, workflows, and tracking.
Fully Configurable
Issue Forms
Create and customize issue forms based on your process, department, issue type, and required data.
Structured Issue
Tracking
Assign ownership, define responsibilities, monitor actions, and track issues through resolution.
Complete
Traceability
Maintain issue history, changes, assignments, escalations, and closure details in one traceable system.
Complete issue management, fully tailored to your workflow
Capture, assign, track, and resolve issues in one configurable platform designed for flexibility, accountability, and complete traceability.
Centralized Quality Records Management
- Dynamic Issue Forms: Create forms for different issue types and quality processes.
- Custom Fields: Add or modify fields based on changing requirements.
- Process-Based Configuration: Configure forms according to process, department, or issue category.
- Flexible Data Capture: Capture defect details, quantities, severity levels, metrics, and other required information.
- Issue Ownership: Assign responsibilities for every issue and follow-up activity.
- Approval Workflows: Define approval processes for structured issue handling.
- Escalation Workflows: Configure escalation paths for pending or critical issues.
- Resolution Tracking: Monitor issues from initial logging through resolution and closure.
- Issue Dashboards: Monitor open issues, pending actions, and resolution rates.
- Real-Time Visibility: Provide quality heads and managers with a live view of active issues.
- Resolution Monitoring: Track progress and identify pending issues requiring attention.
- Centralized Issue Tracking: Manage different issue types within one platform.
- User Tracking: Identify who created or modified an issue record.
- Change Logging: Maintain details of changes made to issue records.
- Assignment History: Track issue ownership, reassignment, and escalation activities.
- Resolution & Closure History: Maintain records of resolution activities and closure details.
Got Questions? We’ve Got Answers
Live!Issue can be configured to manage different issue types, including production defects, inspection findings, supplier issues, process deviations, and other quality or operational issues.
Yes. Issue forms can be configured with custom fields based on issue type, process, department, or the specific information your organization needs to capture.
Yes. Issues can be assigned to responsible users, with ownership and follow-up activities tracked throughout the resolution process.
Yes. Approval and escalation workflows can be configured to support structured issue handling and accountability.
Capture. Resolve. Trace.
Live!Issue helps organizations manage manufacturing issues through configurable forms, structured workflows, assignment and escalation, resolution tracking, and complete traceability—all within the Live!QC Tools quality environment.
